General Clinic Policies

  • Parents are responsible for accurate and up to date health card information.
  • Please bring your health card for each visit. Failure to provide accurate and up to date health card information will result in your claim to OHIP being rejected. Rejected claims are subject to $30.00 administrative fees plus cost of visit.
  • Please notify our staff of changes to address, telephone work or cell phone numbers. 
  • We ask that patients do not bring any foods that may contain peanut products into our office.
  • We ask you to arrive on time for your appointment. Please be aware that your appointment time may not reflect the actual time that you are seen by the doctor.
  • Please alert our staff on arrival of high fever, breathing problems or rashes with fever.
  • Walk-in visits may be refused. Please call for an appointment prior to your visit.
  • Aggressive, confrontational and rude conduct in our office will not be tolerated and is subject to dismissal from our practice.